Kung magkakansela ang iyong bisita
If you need to cancel your reservation because of the coronavirus (COVID-19), please review our article on options for cancellation.
It happens—plans change! If a guest needs to cancel their reservation, we’re here to help you with a quick rebound.
When a guest cancels:
- We’ll notify you immediately
- We’ll unblock the reservation dates
- We’ll coordinate payouts and refunds
Cancellation payouts
If you're owed a payout, you'll receive it 24 hours after your guest's scheduled check-in time.
If this is your first time hosting, we may hold the payout until 30 days after the reservation was confirmed. Find out more about payouts.
Guest refunds
Guests who cancel will receive an automatic refund if your cancellation policy permits it. Even if it doesn't, they may qualify for a refund under our Rebooking and Refund Policy, or if there’s an extenuating circumstance.
Was your guest's stay not up to your hosting standards? Learn how to issue a partial refund.
Cancellations after check-in
If a guest cancels after they’ve already checked in, they must vacate your listing immediately, and the terms of your cancellation policy will still apply.
Mga kaugnay na artikulo
- Host
Ang iyong payout kung magkakansela ang bisita
Kung magkakansela ang bisita (bago ang biyahe o habang nasa biyahe), awtomatiko siyang ire-refund ayon sa patakaran sa pagkansela ng host, n… - Host
Bigyan ng refund ang iyong bisita
Nakadepende ang pag-refund mo sa bisita kung bago o pagkatapos ito ng kanyang biyahe. Mga pagbabago, pagkansela, at pag-refund
Minsan, nagkakaroon ng mga hindi inaasahang pangyayari at kailangan mo o ng iyong bisita na magbago ng plano. Para makaiwas sa aberya, narit…